Service center

Pre-sales service

Product consultation

We offer a wide range of innovative solutions for communication, that allows increasing efficiency, safety, and productivity of all enterprise. Our specialists will help you to find your way using a big range of products and accessories, to understand the advantages and choose solutions that will meet the needs of your business the best.

Consultation on planning and building of radio communication systems

Our team will help you to determine and analyze all details critical to create your efficient corporate radio communication system: business tasks, functional requirements, production terms, scenario and operation conditions. Engineers of high qualification give recommendations regarding planning and creating of technological solution, that can increase your enterprise efficiency, safety, and productivity.

Trial operation

To verify the compliance of a product or solution with the requirements of your enterprise, our company can conduct a trial operation. The trial operation in real production conditions will allow you to form an independent and neutral assessment and to make a choice that will meet the current and future needs of the organization.

Design of Radio Communication Equipment and Systems

Pre-project inspection

Pre-project inspection is a preparation stage in the process of radio communication equipment and systems designing. The success of the project depends on performance of this stage. To develop radio system project of required level of security, productivity and accessibility our specialists conduct a comprehensive survey of your facility:

• Determine the project aim and target users
• Identify exact requirements and main problems
• Determine safety and operation terms requirements
• Determine users advantages and estimate existing resources

System design

As a result of the pre-project inspection, the team of the design bureau gets information for determining a possible solution.

On this stage our engineers define all specific aspects of the project:

• System topology
• Choosing appropriate equipment
• Make an estimation of system capacity and channels
• Determine coverage
• Make number planning
• Prepare preliminary drawings
• Project budgeting

The purpose of this stage is to make economically efficient radio networks with enough coverage, capacity, and productivity in accordance with the client’s requirements.

Development of project and design estimation documentation

After the project scale is determined and the preliminary version of the proposed solution is prepared the project and design estimation documentation is developed. This stage minimizes technical, financial and production risks as well as to calculate increasing of possibilities for successful implementation of new solutions.

Our project engineers will correctly make design estimation documentation taking into account the characteristics of each technological process and requirements of all existing technical terms and standards:

• Development of separate project parts
• Creation of drawings
• Providing project conformity for technical terms and other regulatory documents
• Determining of terms of project implementation
• Cost estimation
• Conduction patent research to ensure patent purity of design solutions

Performing design and exploration work requires not only relevant knowledge and skills but also relevant permits for this type of work. The activity of the project department of our company is made on the basis of appropriate certificates and permits of conformity.

Construction and Maintenance

Construction of radio connection objects

Engineers of  “Friendly-Service” have a big experience in construction and deployment of radio connection systems of different scales. Our systems work efficiently in public safety departments, military structures, oil and gas sector, energetics and transport. Years of experience of our company allow us to guarantee the performance of work in accordance with the established requirements, schedule, and estimation.

• Performance of construction work and commissioning
• Configuration, programming, and installation of radio equipment
• Commissioning

Warranty and post-warranty maintenance

High-quality maintenance and technical service for radio systems guarantee an uninterrupted interaction of your employees. We perform warranty and post-warranty maintenance of infrastructure and main radio equipment. In case of defects, our specialists will make diagnostics, analysis, and testing of the equipment and then prompt maintenance.

Our advantages:

• Certified technical specialists
• Original spare parts
• High-quality and prompt maintenance
• Advanced equipment for testing and diagnostics
• Fixed costs

Technical service

Timely maintenance and repair work ensures smooth and efficient operation radio equipment and systems at your enterprise. Our company provides complex maintenance services:

• Inspection and testing of radio communication
• Necessary configuration and adjustment in accordance with technical specifications
• Checking the status of antenna posts and feeder lines
• Measuring individual parameters and bringing them into compliance with the specifications
• Replacing defective items
• Scheduling maintenance and repair work
• Drawing write-off acts
• Keeping of main documents of technical operation and maintenance

Technical Support Center

We created a technical support center to provide smooth and high-quality work of radio systems. Our specialists are able to provide you with remote diagnosis of your radio network and to solve promptly the appeared system problem.

Main directions:

• Information support concerning products and solutions
• Maintenance and support of existing radio systems